by | Apr 13, 2011
On Feb. 15, a Connecticut hospital discovered that
the personal information of more than 90,000 patients had been transferred to a
hard drive – which was then taken from the hospital and promptly lost.
MidState Medical Center – which has since dismissed the employee who violated
company policy by transferring the sensitive information to a personal hard drive
so they could work from home – has notified the 93,500 patients affected and
offered each and every one two years of identity protection services. Still, the
security breach provides an unparalleled opportunity to ask yourself: "How safe
are my electronic records?"
Whether you’re in healthcare, insurance or any other number of fields where
you’re the keeper of trusted information, losing data or exposing it to possible
misuse can be devastating to your business and your career. All the time, you
hear, “I have an electronic document management system – I simply scan
my documents onto a hard drive and organize them by folder.”
But the scary truth is that, unless your data is backed up in multiple locations,
protected by multiple layers of security and accessible by multiple trusted people
in your business, it’s wide open.
So what steps can you take to ensure that your sensitive information stays sensitive?
- Explore a hosted document management solution that can offer unparalleled security,
vendor IT maintenance, and backup on two or more secure servers housed in different
locations. The best part about this setup is that, in addition to keep your data
safe and sound, it allows multiple people within your organization to view the essential
information – but only if they have the permission to do so. That way, your
operations are less likely to be compromised by unauthorized access or disrupted
by a shift in leadership.
- Keep your data secure when going electronic by redacting sensitive information prior
to sending it to other parties. All reliable hosted document management providers
will encrypt your files, but you can add another layer of protection by using built-in
document viewers to literally white-out such information as Social Security numbers,
birthdates, address and more.
- Stay wise about your data policies. Be clear about what employees and staff can
and cannot do. Hooking unauthorized jump drives, external hard drives and other
personal peripheral devices to company computers might be opening you up to an unauthorized
transfer of information.
In the wake of the breach, MidState Medical is reviewing their policies and taking
steps to prevent a recurrence of the most recent incident. What’s your policy?